WorkSafeBC (WSBC) physiotherapy is a rehabilitation program designed to help workers recover from workplace injuries and return to work safely. Here are the key aspects of WSBC physiotherapy treatment:

Eligibility and Coverage

WorkSafeBC covers physiotherapy treatment for workers who have suffered work-related injuries or illnesses

. To access WSBC physiotherapy:

  1. Report your injury to your employer
  2. See your physician
  3. Have your claim accepted by WSBC
  4. Get referred to a physiotherapy clinic that accepts WSBC patients

There is typically no out-of-pocket cost for the injured worker, as the clinic will directly bill WSBC for the physiotherapy sessions

Treatment Process

WSBC physiotherapy treatment aims to restore function, improve mobility, and facilitate a safe return to work. The process typically involves:

  • Initial assessment
  • Customized treatment plan
  • Regular sessions with a physiotherapist
  • Progress monitoring and reporting to WSBC

Treatment methods may include:

  • Manual therapy (joint mobilization, soft-tissue massages, stretching)
  • Exercise therapy (stretching, strengthening, balance training)
  • Modalities (ultrasound, electrical stimulation, heat/cold therapy)

Duration and Frequency

WSBC pre-approves 16 physiotherapy sessions for the first 6 weeks post-injury if treatment starts within 60 days of the injury date. If more sessions are needed, the physiotherapist can submit an extension request.The number of treatments is not strictly limited; you’ll receive as many sessions as needed to rehabilitate you back to your pre-injury state.

Making the Most of Treatment

To maximize the benefits of WSBC physiotherapy:

  1. Attend all scheduled appointments
  2. Follow your physiotherapist’s instructions diligently
  3. Complete assigned exercises and stretches
  4. Communicate openly with your physiotherapist about concerns or questions

Goals of WSBC Physiotherapy

The primary objectives of WSBC physiotherapy are:

  1. Assist with a timely and enduring return to work
  2. Help restore pre-injury physical and functional status

By actively participating in your rehabilitation program and working closely with your physiotherapist, you can optimize your recovery and increase your chances of a successful return to work.


What steps do I take after a Workplace injury?

You must report your injury to WorkSafeBC in order to receive a claim number to receive treatment. Once you have a claim number, you are able to book in for a physiotherapy initial assessment, even if your claim is still pending.

What treatment can be billed directly to WSBC?

At this time we are only accepting WSBC patients seeking physiotherapy. We are able to direct bill for physiotherapy treatment. If you wish to see a massage therapist or acupuncturist under a WSBC claim, please be aware that you will need to pay privately for your appointment, and submit a claim to WSBC independent of us.

What if my claim is pending?

You are able to book in for a Physiotherapy “WorkSafe Initial Appointment”. If your claim is subsequently rejected, any subsequent appointments will need to be paid for privately.

I need more information:

Please visit WorkSafeBC to learn more about the claim reporting process